28 Aug Project Lead MRO Systems
Project Lead MRO Systems
Description
Key Responsibilities:
As a member of the Maintenance, Repair, and Overhaul (MRO) Team, and reporting to the Manager, MRO Systems, responsible for ensuring all required end-to-end process based activates of MRO Systems projects are managed and executed throughout the organization.
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- Support the sales teams throughout the sales cycle of the solutions.
- Lead the allocated SMS projects from end-to-end, ensuring compliance with defined SMS processes
- Communicate and collect required data from customers.
- Investigate study and document the current state of customer.
- Oversee, participate and execute the on-site data collections.
- Configure the best-fit solutions for the customer and develop customer’s future state
- Responsible for forming the customer proposal and agreement based on value-based
- Oversee, participate and execute the implementation of MRO Systems projects.
- Responsible for post-project customer support and service.
- Work closely and in collaboration with Regional Sales, Operation Managers, Sales, Customer Service Reps, Data Management Team, Pricing Team and Logistic Team during development and implementation stages.
- Support the Logistics and Operation teams in delivering solutions.
- Monitor progress, measure performance and ensure successful completion of project
- Identify opportunities and propose other programs, services and solutions to the
Required Skills, Knowledge, and Experience:
- Effective oral and writing communication skills.
- Ability to easily build and advance collaborative relationships (excellent listening skills, consults with others).
- Detail-oriented, patient and focused when it comes to ongoing and routine data processing and documentation.
- Quick learner and eager to learn.
- Process-oriented and highly organized.
- Able to work effectively independently as well as part of a team.
- Able to organize, prioritize, and participate in multiple projects simultaneously.
Technical Skills & Knowledge:
- A deep understating of Supply Chain Solutions vision & objectives, including VMI, Vending Systems, Inventory Management Systems, Procurement Systems, and Maintenance Systems.
- Familiar with inventory control, demand management, and preferential price and lead-
- Knowledge of the MRO industry, products & services.
- Familiar with total cost of ownership and value to customer.
- Familiar with CRM applications, Project Management & Process Management tools.
- Skilled in Microsoft Office suite with an emphasis on Excel.
- Demonstrated experience in analysis, configuration and presentation of MRO supply management solutions.
- Ability to manage multi-step project and follow though.
- Strong logical, problem solving, data interpretation, and report presentation skills.
- Must be results-driven and detail-oriented, with the ability to organize, prioritize and follow-through.
- Must be able to identify areas that require needed change and have the ability to provide solutions through innovative thinking and resourcefulness.
- Ability to establish and maintain effective working relationships with departmental team and various levels of company personnel.
- Ability to effectively communicate with technical and non-technical audiences.
- Able to manage multiple competing priorities with overlapping deadlines.
- Ability to work with minimal supervision, and perform well under pressure.
- Must be proactive in setting and meeting goals and objectives.
Education & Experience:
- College or university degree in a related field.
- Minimum of 5 years in MRO industrial supply management service.
- Minimum of 3 years of project management experience.
- Experience in industrial distribution industry is must!
- Familiar with industrial part and general industrial supplies.
- French language proficiency is considered an asset.
- People management experience is an asset.
- Lean 6 Sigma certificate is an asset.
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